Refund Policy

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Introduction

At Bingo, we strive to provide top-quality digital products and services. This Refund Policy outlines the terms under which refunds may be issued for our products, subscriptions, or services.

Eligibility for Refunds

We offer refunds in certain cases to ensure customer satisfaction. Refunds may be considered under the following circumstances:

  • If the purchased service or product was not delivered as described.
  • If a technical issue or error on our part prevents you from accessing or using the purchased service.
  • If duplicate payments were made due to a processing error.

Non-Refundable Cases

Refunds will not be provided in the following situations:

  • When services have already been delivered or work has commenced based on your request.
  • For completed custom development, design, or consulting work.
  • If dissatisfaction is based on subjective expectations (e.g., “I changed my mind” or “I no longer need the service”).
  • For any issues caused by third-party integrations or external factors beyond our control.

Refund Process

To request a refund, please contact our support team within 7 days of your purchase. Provide your order details and a brief explanation for the request. Our team will review your case and respond within 3–5 business days.

If approved, the refund will be processed to your original payment method within 7–10 business days, depending on your payment provider.

Cancellations

For subscription-based services, you may cancel at any time to prevent future billing. However, already paid subscription periods will not be refunded once service access has begun.

Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us: